âš« PRODUCT DESCRIPTION
Transform your home into a cozy sanctuary with our Wooden Incense Holder. This exquisite decoration is designed to captivate your guests and leave them in awe. Crafted from high-quality wood and adorned with charming laser-engraved designs, these incense holders add both style and protection to your furniture.
âš« QUALITY
Our products are meticulously crafted from the finest plywood, receiving meticulous hand processing. Each piece undergoes a rigorous quality check before being carefully packed and shipped.
One Order = One tree planted 🌳
🌱 Nature is really important to us and since most of our products are made out of wood, for every product purchased a tree is planted ensuring that we give more to the earth than we take 🌱
🎨 CUSTOMIZIBLE
We offer color customization for our artwork. Also, there is a possibility to modify the size (increase or decrease a bit). Please contact us for more details!
NOTE: This is ready to use, no assembly required product. Natural versions are made from natural wood so color and grain might vary from item to item, making these unique. Also, these might differ a bit as pictures does not capture true essence of the installations well, so make sure to look through all the photos and customer reviews!
Processing time The time needed to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes Buyers are responsible for any custom and import taxes that may apply. We are not responsible for delays due to customs.
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be:
In the same condition as received
Unused and unworn
With all tags attached
In its original packaging
Accompanied by a receipt or proof of purchase
To start a return, please contact us at info@darnuma.com.
Approved returns must be sent to the following address:
Bijutiškis, Kalno g. 20, Lithuania, LT-33254
If your return request is accepted, we will provide you with:
A return shipping label
Clear instructions on how and where to send your package
Items sent back without first requesting a return will not be accepted.
If you have any questions about returns, you can always contact us at info@darnuma.com.
Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Certain items cannot be returned, including:
Custom or personalized products
Sale items
Gift cards
Perishable goods (such as food, flowers, or plants)
Personal care products
Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for a return, please contact us before initiating a return.
The fastest way to receive a replacement item is to:
Return the original item
Once the return is approved, place a new order separately
If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.
Returned items must meet the same conditions outlined above:
Unused
In original packaging
With proof of purchase
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
Refunds are issued to the original payment method
Processing time: within 10 business days
Please note that banks or credit card providers may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at info@darnuma.com
